SHIPPING & RETURNS
SHIPPING POLICY
We're happy to offer free shipping for all of our products! Depending on where you're located, shipping times can vary between 2-6 weeks. As we are located in Costa Rica, we like to call it "pura vida time". Rest assured, we'll do our best to get your order to you as quickly as possible, and we'll keep you updated throughout the shipping process. If you have any questions about your order or shipping, please don't hesitate to reach out to us.
RETURN & EXCHANGE POLICY
At our store, we take pride in providing high-quality products that meet our customers' needs. We do not accept any returns or exchanges unless the product arrives damaged. We encourage our customers to carefully review the product description before making a purchase to ensure that they receive exactly what they are looking for. However, if the product is damaged during shipping, please contact us immediately, and we'll be happy to assist you in resolving the issue. We do accept cancellations within 24 hours of placing an order. If you have any questions about our return and exchange policy, please don't hesitate to contact us.